NSW - ICT Support Technician for Leica Products

Provide technical support and troubleshooting for the Leica suite of geospatial products, analysing hardware and software requirements and resolving software issues. Manage software inventory and licensing, prepare equipment with pre-delivery checks and software installation, and undertake testing and rectification. Collaborate with the Survey Team on software needs and implementation, support customers with technical enquiries, liaise with clients by phone and email, and maintain records and quotes. The role sits within a precision positioning supplier's Sydney team and requires relevant IT or engineering qualifications.