IT SupportSenior
Senior Support Technician
Canberra, Australian Capital Territory, AustraliaFull-timePosted 17 Oct
About the role
Provide advanced technical support to key clients, troubleshooting complex issues across Microsoft AD, Azure, M365, Exchange, and Windows Server. Support hybrid cloud environments including Azure, VMware, and Citrix, and handle desktops, servers, networks, and backups. Diagnose and triage tickets, contribute to project deployments, and build trusted client relationships. Collaborate with senior engineers and solutions experts to keep environments secure and reliable. Use tools such as ConnectWise, Labtech, or Kaseya, and apply strong communication and problem-solving skills.